Once installed, you’ll be prompted to either sign in or create a new account.
How to download and install the Dropbox desktop appHow to install the desktop app with admin privileges
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The Dropbox desktop app requires admin privileges to run with full functionality on your computer. This enables multiple different core features of Dropbox, including:
For the vast majority of users, the desktop app is automatically installed with admin privileges. However, if you didn't install with admin privileges you can follow the instructions below to do so.
Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help.
Dropbox Mac Os
Install the Dropbox desktop app with admin privileges
Install Dropbox Mac
Dropbox Mac 10.15
Smart Sync and admin privileges
Some Dropbox users will have access to Smart Sync. If you have access to this feature, check that Dropbox is installed with admin privileges on each computer where the feature will be used.
Depending on the policies at your company, your team members may be able to install Dropbox with admin privileges on their own. If not, they may need the assistance of your IT team.
Why does the Dropbox desktop app for macOS require Keychain access?Download Dropbox For Mac Desktop
Keychain is a password management system for Apple's macOS. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app settings.
What is the Dropbox Web Helper for macOS?
Dropbox Web Helper supports the Dropbox user interface on macOS computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.
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December 2020
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